Cancellation & Refunds Policy

1. Cancellation Policy:

   – Customers can cancel their order within 24 hours of placing it.

   – To cancel an order, customers must contact our customer support team via email at [bioherbals25@gmail.com] or by calling [+91 7010117832].

   – Once an order is shipped, it cannot be canceled.

2. Refund Policy:

   – We offer a 100% refund on orders canceled within 24 hours of purchase.

   – Refunds will be processed to the original payment method used during the purchase.

   – If the cancellation request is made after 24 hours or if the order has already been shipped, we cannot offer a refund.

   – In case of damaged or defective products, customers must notify us within 24  hours of receiving the order to be eligible for a refund or replacement.

   – Refunds for damaged or defective products will be processed once the returned item is received and inspected.

   – Shipping charges are non-refundable.

3. Return Procedure:

   – To initiate a return for damaged or defective products, customers must contact our customer support team.

   – Customers must return the product in its original packaging within 7 days of receiving the order.

   – Returns without prior authorization will not be accepted.

   – Customers are responsible for the return shipping costs unless the return is due to our error.

4. Contact Information:

   – For any inquiries regarding cancellations, refunds, or returns, customers can contact us via email at [bioherbals25@gmail.com] or by calling [7010117832].

   – Our customer support team is available [Mon-Fri 9:00 am to 7:00 pm].

Note: This cancellation and refund policy is subject to change without prior notice. Customers are advised to review this policy periodically for any updates.